Hughes Online Solutions : About Us

Hughes Online Solutions was founded by Christopher Hughes in September 2016 after he had worked within a website development role for over twelve years; building complex web based systems and humble websites for countless individuals, start-up companies and household companies.

Christopers' journey started by achieving an honours degree in Business Information Technology & Computing, where he studied the role of computing within a business environment. This lead him to the conclusion that computers, software and the internet are simply tools that can be used in order to maximise productivity and profits.

He then used this to gain valuable experience within multiple development roles before finally achieving his dream of owning his own company. This company would not only utilise the things he had learnt throughout his career but would also harness his core values and become a place where any person or company could come to in order to achieve their full online potential without being overlooked due to being too small or overpriced because they are a household name.

The three core values of Hughes Online Solutions are:

  • Creating lifelong client relationships.
  • Putting honesty and trust above profits.
  • Giving our clients a system which is proactive not reactive.

Creating Lifelong Client Relationships

We don't just want to make quick sales where we build you a system and then leave you to 'get on with it'. Instead our hope is that we can create a lifelong client base, where we constantly review the systems we have produced to make sure that they still meeting your requirements.

We can arrange regular meetings with you to discuss the latest technologies and features available to us, which we believe could help improve productivity. We can also train your new employees on how they will need to use your system and remove redundant parts of the system as your company processes change, which will ensure that your system is always streamlined and efficient.

Putting Honesty And Trust Above Profits

We want our clients to know that when they are looking for advice or when they have a question we will provide them with an honest answer, not just relating to our systems but on anything we can help with.

Our aim is to provide you with someone you can trust to give you an honest answer to all of your questions. Someone who will not use 'techy buzzwords' but will explain everything to you in a way which will allow you to make an informed and comprehensive decision which will benefit your company.

All of our clients no matter what service they require from us will receive our full attention and honest advice. We believe the value of a working relationship which lasts multiple years far outweighs the profit from their initial purchase, so we want to focus on making sure you know you can trust in us to support you through the entire process, keeping your needs at the centre of everything we do.

Giving Our Clients A System Which Is Proactive Not Reactive

One of the thing that infuriates us is the term 'Well that is just the way it works'. A system is a business tool which should work in line with the business and not make the business work around the system. It should not be restricted by generic work processes and you should not have to find a workaround in order to use it.

Our aim is to provide you with a system which understands the way you work and which knows what the next step is in the overall process. This will then allow it to guide you through each step and also make sure that each step has been completed before moving on to the next.

It also allows you to take advantage of potential upsales by suggesting what options are now available to you as a result of analysing the details you have previously entered.